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Due to regulations for transport of dangerous goods by air (IATA) and road (ADR), consumers are not permitted to ship Tech-Air® products themselves for return or servicing. In the event of a return or service request you must therefore deliver the goods in person to one of our Tech-Air® Hubs. Please ensure you first contact our Customer Care team to receive confirmation of the correct Hub and approval before visiting.
Tech-Air® Hubs are currently available in select countries. Additional locations across Europe will be launched soon.
Please use the map below to find your closest Tech-Air® Hub.
By purchasing a Tech-Air® product on the Alpinestars website, you acknowledge and accept this return policy. If you still decide to ship your Tech-Air® product as a return, Alpinestars Spa will not be held responsible for the transit of such goods and will not accept them as returns. For this reason, no refund will be issued.
For any questions, feel free to contact our Customer Care team before making your purchase.
FAQs
The Tech-Air® 7X System can be worn as a standalone vest or integrated with Tech-Air® compatible suits and jackets. If your current suit features Tech-Air® integration points, the system will connect seamlessly. For standalone use, simply wear it over your base layer and under your suit.
The Tech-Air® 7X System deploys in as little as 44 milliseconds from crash detection. Using 12 onboard sensors and AI-driven algorithms developed from MotoGP data, the system analyzes riding dynamics in real-time to trigger deployment before impact, reducing impact force by up to 90% compared to passive CE Level 1 back protection.
The Tech-Air® 7X provides comprehensive coverage across the shoulders, chest, full back, and coccyx. This protection zone is specifically designed for road racing and track use, delivering MotoGP-proven impact absorption in the most critical areas during high-speed crashes.
Yes, the Tech-Air® 7X System is FIM-approved and meets homologation standards for closed-circuit racing. It is designed for competitive road racing, track days, and performance road riding, making it suitable for both professional racers and serious track enthusiasts.
The Tech-Air® 7X features modular, user-serviceable technology. The system is rechargeable and designed for autonomous operation without subscription requirements. After deployment, the airbag cartridge requires replacement—contact Alpinestars or an authorized service center for repack and system verification.