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Due to regulations for transport of dangerous goods by air (IATA) and road (ADR), consumers are not permitted to ship Tech-Air® products themselves for return or servicing. In the event of a return or service request you must therefore deliver the goods in person to one of our Tech-Air® Hubs. Please ensure you first contact our Customer Care team to receive confirmation of the correct Hub and approval before visiting.
Tech-Air® Hubs are currently available in select countries. Additional locations across Europe will be launched soon.
Please use the map below to find your closest Tech-Air® Hub.
By purchasing a Tech-Air® product on the Alpinestars website, you acknowledge and accept this return policy. If you still decide to ship your Tech-Air® product as a return, Alpinestars Spa will not be held responsible for the transit of such goods and will not accept them as returns. For this reason, no refund will be issued.
For any questions, feel free to contact our Customer Care team before making your purchase.
• Gas inflator replacement
Tech-Air® 7x Systems now offer the capability for users to easily replace empty Gas Inflators by following the instructions provided in the User Manual, included in the Gas Inflators Replacement Kit.
See video of how to replace canisters here.
Autonomous replacement of Gas Inflators in compatible Tech-Air® Systems is permitted ONLY for users located in countries authorized for Gas Inflator Handling and Replacement. These countries include those that comply with European Standard EN 16263.
As of 2024, autonomous Gas Inflator Replacement is permitted in the following countries:
United States
United Kingdom
EU (Austria, Former Yugoslav Republic of Macedonia, Lithuania, Slovenia, Belgium, France, Luxembourg, Spain, Bulgaria, Germany, Malta, Sweden, Croatia, Greece, Netherlands, Switzerland, Cyprus, Hungary, Norway, Turkey, Czech Republic, Iceland, Poland, Denmark, Ireland, Portugal, Estonia, Italy, Romania, Finland, Latvia, Slovakia)
If you are traveling to a country not listed above, or one outside the European Union, always check the current local regulations regarding Pyrotechnic Article handling in advance. In European countries, Pyrotechnic Article handling is defined and regulated under the European Standard EN 16263.
FAQs
The Tech-Air® Off-Road is the world's first FIM-homologated airbag system engineered specifically for Rally and Enduro riding. Unlike street-focused airbag systems, it features roost-resistant construction, off-road-specific crash algorithms, and three preloaded riding modes (ENDURO, RALLY, STREET). Developed and proven in Dakar since 2017, it combines CE Level 1 airbag protection with integrated CE Level 2 passive chest protection for comprehensive coverage in the toughest terrain.
Yes. The system comes preloaded with ENDURO, RALLY, and STREET riding modes, allowing you to switch between off-road terrain and street riding. Each mode uses tailored crash-detection algorithms optimized for different riding scenarios, ensuring appropriate airbag deployment whether you're racing Dakar, trail riding, or commuting on pavement.
The airbag provides CE Level 1 protection for the chest, back, shoulders, collarbones, and neck. The integrated Alpinestars Off-Road Protection Jacket adds CE Level 2 passive chest protection plus CE Level 1 passive armor on the back, elbows, and shoulders. This layered approach delivers comprehensive upper-body coverage for rally and enduro conditions.
Yes, the Tech-Air® Off-Road System is FIM-homologated, meeting the strict safety standards required for professional rally and enduro competition. This certification confirms it has been tested and approved for use in FIM-sanctioned events, the same level of protection trusted by factory race teams.
The Tech-Air® Off-Road System is integrated with a specific Alpinestars Off-Road Protection Jacket that includes passive CE Level 2 chest and CE Level 1 back, elbow, and shoulder armor. The system is designed as a complete protection package and must be worn with the compatible Alpinestars protection jacket to ensure proper fit, coverage, and airbag deployment performance.